Relief: It's a Clue

Relief: It's a Clue

Relief feels wonderful, and usually we’re happy to sigh and move on. But what if relief is telling us something. Looking at what was happening just before the relief may uncover a pattern we haven’t quite noticed.

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Voltage

Voltage

A terrific Team Member can suddenly look lazy, disengaged, burned out, or like they simply “have an attitude.” You may be completely wrong about what’s going on. Unless, of course, you’re completely right. Welcome to managing human beings!

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Stressed Out? Go Listen to the Birds

Stressed Out? Go Listen to the Birds

Stress has a nasty habit of following us around while we try very hard to think our way out of it. Sometimes your brain needs something considerably simpler. Like a bird. Or a window. Really.

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What Makes a Team a Team?

What Makes a Team a Team?

A team is more than a group of people who report to the same supervisor. What makes a team a team is shared purpose, interdependent work, and a leader who understands they are part of the team—not standing outside it.

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What They Heard Might Not Be What You Said

What They Heard Might Not Be What You Said

Miscommunication often happens when we assume our comments were clearer than they were—even when, really, we were only as clear as mud.

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