Voltage

09/12/2026
A terrific Team Member can suddenly look lazy, disengaged, burned out, or like they simply “have an attitude.” You may be completely wrong about what’s going on. Unless, of course, you’re completely right. Welcome to managing human beings!
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Stressed Out? Go Listen to the Birds

08/16/2026
Stress has a nasty habit of following us around while we try very hard to think our way out of it. Sometimes your brain needs something considerably simpler. Like a bird. Or a window. Really.
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What They Heard Might Not Be What You Said

07/06/2026
Miscommunication often happens when we assume our comments were clearer than they were—even when, really, we were only as clear as mud.
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